Health & Safety
Dear guests!
We would like to express our appreciation for your trust and support especially in these unparalleled and harsh times. Our first priority has always been ensuring your health and safety in our premises so that you can adore your stay and enjoy an unforgettable experience. Now, more than ever, during the COVID-19 pandemic, our emphasis is on offering all our guests as well as our team a protected and sustainable environment.
Having stated that we have been fully integrating to our already firm operation protocols the new Safety & Hygiene rules of the Greek government. We take extra measures to ensure the health and safety of our guests and personnel while maintaining a friendly and relaxed atmosphere to allow enjoying the beauty and spirit of the Greek summer.
All protocols and procedures are reliably implemented prior to and during your stay and are constantly reviewed and updated according to the National Public Health Organization, of the COVID-19 pandemic. This concerns all departments of our hotel and involves specific changes in our procedures. Please read the modifications below as well as a brief description of the additional safety protocols applied.
Covid Policy & Reservations
Reservations for 2022 are covered by the covid policy of NOS Hotel & Villas. We can reassure you that we will fully refund, in case of official government travel restrictions are applied on your stay dates so you may proceed with your travel plans.
Arrival / Departure
Contactless check-in/check-out procedure are available. If you wish to check-in/check-out using the traditional way, all essential safeguards are taken and a private check-in/check-out can be arranged for extra safety.
Doors throughout our property will be propped open, graciously opened automatically or by a team member.
Room cards & keys are sanitized using approved disinfectants.
Check out time will be at 11:00 am the latest and check-in will be from 15:00 pm, in order to ensure there is enough time for disinfecting the rooms/suites effectively.
Housekeeping Services
We have amplified the frequency of cleaning and disinfection. Hand sanitizing stations throughout the property.
Our team will wear PPE, based on direction by the local authorities. Guests are welcome to wear face masks.
Face masks and hand sanitizers are available, as well as upon request.
Every room is systematically cleaned & disinfected between each guest stay. We will provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like not to receive housekeeping services, you may contact reception at any time.
Food & Beverages
Using the HACCP system in our food and beverage preparation and distribution, meaning we operate under high standards of food safety and hygiene.
Every member of the team is trained on safe food practices. We conduct regular audits in accordance with food safety standards and Greek regulations.
On Property Facilities and Services
Gym: Gym sanitization after each use and daily deep disinfection. Booking ahead is required to avoid physical congestion.
Spa: All spa treatments will be conducted. Reservations are required. Spa therapists will follow all Greek Health Authority regulations.
Shuttle: Operating as per current Health & Safety Standards enforced by the Greek government
Transfers: Only private transfers are available, respecting the maximum number of passengers allowed by the Greek governmental regulations.
Pool: The pool will be open daily as usual from 11:00 – 19.30. Increased water quality controls & Occupancy limits have been enforced.
Other Services & Procedures
NOS Hotel & Villas is certified by the Hellenic Chamber of Hotels with the “Health First” standard ensuring full compliance with the government’s guidelines.
Offsite doctor is available on call 24/7.
These protocols and measures are constantly being revised and modified according to the latest information about COVID-19.
